Get in touch

We answer most messages within one business day. If you're already a customer, the in-app feedback composer at /app/feedback is the fastest path.

Support

Account, billing or platform questions. Include your account email if writing about a paid plan.

Volume discounts, custom integrations, or shipments above our top tier.

ShipScanner is operated by Talya Smart Incorporated, a New Jersey corporation.

17-09 Zink Place, Unit 4, Fair Lawn, NJ 07410, United States

For legal correspondence or GDPR / KVKK requests, please use the email above and we will route your message to the appropriate team.